Shipping Policy

This Shipping Policy applies to all orders placed on our website. By placing an order, you agree to all shipping terms stated below.

Order Processing Time

All orders will be processed, inspected and packaged within 1 to 3 business days after successful payment. Orders placed on weekends or public holidays will be processed on the next working day. We strictly inspect product quality, appearance and packaging before shipment to ensure intact delivery.

Shipping Time & Coverage

We provide shipping services for most countries and regions in Europe and North America. Standard shipping takes 7–15 business days. Please note that peak shopping seasons, bad weather, customs clearance, logistics delays and other uncontrollable factors may affect delivery speed.

Tracking Service

After shipment, a unique tracking number will be provided. Customers can check real-time logistics status on our official tracking page. We do not take responsibility for delayed updates from third-party logistics providers.

Customs and Duties

International shipments may be subject to local customs inspection, tariffs or import taxes according to local policies. Customers are responsible for complying with local import regulations and bearing any applicable duties or inspection fees. We will declare product information truthfully in accordance with international shipping standards.

Undeliverable Packages

We are not responsible for package loss or return caused by incorrect shipping address, unreachable contact information, customer refusal to sign, or other personal reasons. For packages damaged or lost during transportation due to logistics problems, we will actively assist customers in filing compensation claims and provide reasonable after-sales solutions.